The Touch of Fine Hospitality
Established in 2013, Privilege Vantage Sdn Bhd (PV) was built on a vision of realising hospitality excellence through a chain of business and boutique hotels. PV, as the company is also fondly known, aims to deliver exceptional hotel services and facilities that are affordable for everyone. This is in line with their tagline, ‘The Touch of Fine Hospitality’, and is motivated by three key service beliefs: 2H1C = Hospitality, Hygiene, and Cleanliness. PV’s unwavering passion in hospitality excellence is what drives the company’s growth and evolution in the hotel management and tourism industry. Besides hotel operations, PV plans to diversify into Food & Beverage in time to come.
Our Belief: 2H1C
The benchmark of the company’s excellence is represented by 2H1C, which stands for Hospitality, Hygiene, and Cleanliness. Guests at our hotels can experience this from the moment they arrive right up till check-out. Every aspect of our offerings – guest service, amenities and facilities – are guided by these very principles, delivering a memorable experience with every stay.
Mission & Vision
Guest satisfaction is at the forefront of everything we do; we are committed to ensuring that every stay at any of our hotels is a delightful and memorable one. On the business front, our priority is in generating sustainable growth and profit, besides consistently enhancing stakeholders’ values. We are focused on developing a prominent presence and cementing our brand not only within Malaysia but internationally as well.
Within the next three to five years, PV’s goal is to expand our portfolio to 10 boutique or business hotels, or a total of 1,001 guest rooms. We aim to do this via self-development, acquisition, or franchise.
PV believes in being a platform for our team and staff to develop their skills and fulfill their potential by creating opportunities for continuous growth. We are driven and determined to bring about innovation in the hospitality and service industry while staying ahead of our competition.